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Our support team's live around the clock to make things easy. Use the form and we will get back to you fast.
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support@simskip.com
Frequently asked questions
Quick answers to what travellers ask us most.
Real help. Read fast.
After you buy a plan, we email you a QR code. On your phone, open Settings, choose to add an eSIM, scan the code and follow the prompts. Our eSIM Setup guide walks you through it step by step for iPhone and Android.
Open the eSIM Setup guide